Introduction

Welcome to electricmarket.pk! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services as a customer.

Information We Collect

• • Account Information: When you create an account, we collect your name, email address, and other necessary details.

• • Transaction Information: We collect information related to transactions made on the platform, including product details, payment information, and shipping details.

• • User Content: We collect content you post on the platform, including reviews, comments, and support inquiries.

• • Usage Information: We gather data about your interactions with our platform, which may include information about your actions, preferences, and device characteristics. This helps us improve our services and analyze user behavior.
  • Location Access (Optional): For delivery purposes, we may request access to your device’s location through a notification prompt. Granting this access helps us determine your exact delivery location. However, providing location access is optional — if you choose not to allow it, you can still use our services by manually entering your delivery address.

• • Cookies and Tracking: We utilize cookies and similar technologies to enhance your experience and gain insights into how our platform is used. These technologies help us provide you with a more personalized and efficient browsing experience while respecting your privacy.

How We Use Your Information

• • To provide and maintain our platform.

• • To process transactions and payments.

• • To communicate with you, including updates, promotions, and customer support.

• • To improve our services and develop new features.

• • To prevent fraud and ensure security.

Disclosure of Your Information

• • To vendors when you make a purchase.

• • To service providers who help us operate the platform.

• • To comply with legal obligations.

• • To protect our rights, privacy, safety, or property.

Your Choices

• • You can access and update your personal information in your account settings.

• • You can opt out of marketing communications.

• • You can disable cookies in your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy 

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our platform.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Last Updated: 25/May/2025