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Last Updated: October 2026
ElectricMarket.pk operates as an electrical and electronics business directory and product discovery platform. Delivery arrangements depend on whether a product is sold directly by ElectricMarket.pk or offered by a third-party business.
For products sold directly by ElectricMarket.pk, the following delivery terms apply:
Delivery Responsibility
ElectricMarket.pk manages delivery arrangements for its own products, either directly or through third-party courier services.
Delivery Charges
Delivery charges may vary depending on the product, destination, and delivery method. Applicable charges will be communicated before the order is confirmed or payment is completed.
Delivery Time
Estimated delivery times will be communicated during the purchasing process or order confirmation. Actual delivery times may vary depending on location, courier availability, and other circumstances.
Tracking Information
Where tracking is available, tracking details will be shared after dispatch through the available communication channel.
Delivery Delays
If an unexpected delay occurs, we will make reasonable efforts to inform the customer.
ElectricMarket.pk allows businesses to showcase their products and connect directly with potential customers.
ElectricMarket.pk does not arrange or manage delivery for third-party vendor transactions unless expressly agreed otherwise.
For products listed by third-party businesses:
Customers should contact the relevant business directly to confirm delivery availability.
Delivery charges, delivery timelines, and shipping methods must be agreed upon directly with the vendor.
Vendors are responsible for fulfilling their own delivery commitments.
Customers should confirm all relevant arrangements before placing an order or making a payment directly to a vendor.
ElectricMarket.pk does not guarantee delivery arrangements or fulfillment for transactions conducted independently between customers and third-party businesses.
Return and refund arrangements depend on whether the product was purchased directly from ElectricMarket.pk or through a transaction arranged independently with a third-party business.
For products purchased directly from ElectricMarket.pk, the following terms apply unless a different policy is clearly stated on the relevant product page.
Return Eligibility
Customers may request a return for products that arrive damaged, defective, or incorrect, or for other reasons expressly covered by the applicable product policy or law.
Return Window
Return requests must be submitted within 2 days of delivery, unless a different period is stated on the product page or applicable law requires otherwise.
How to Request a Return
Contact us at hello@electricmarket.pk with your order details, a description of the issue, and supporting photographs where appropriate.
Condition of Returned Products
Products should be returned with their original packaging, accessories, labels, and other supplied items where reasonably possible. Return eligibility will be assessed according to the nature of the issue and applicable law.
Inspection and Refunds
Returned products may be inspected before a refund or other resolution is approved. Approved refunds will be processed through the original payment method where possible, subject to payment-provider processing times.
Return Shipping Costs
If the return is necessary because ElectricMarket.pk supplied an incorrect, damaged, or defective product, we will determine the appropriate return-shipping arrangement.
For other eligible returns, the customer may be responsible for return-shipping costs, where permitted by applicable law and the stated product policy.
For products listed by third-party vendors, customers should confirm the vendor’s return, replacement, warranty, and refund terms before agreeing to a purchase.
Unless expressly stated otherwise, ElectricMarket.pk does not process or manage returns and refunds for transactions conducted directly between customers and third-party businesses.
Third-party vendors are responsible for handling their own sales agreements, product issues, returns, replacements, warranties, and refunds, subject to applicable law.
Customers should contact the relevant vendor directly to resolve issues relating to these transactions.
ElectricMarket.pk may review reports about misleading listings or vendor misconduct in accordance with its platform policies. However, such review does not mean ElectricMarket.pk assumes responsibility for the underlying transaction.
ElectricMarket.pk primarily provides product discovery, business listings, and direct contact services.
Contacting a vendor through the platform does not mean that ElectricMarket.pk has accepted or processed an order.
Customers should confirm product specifications, pricing, availability, delivery arrangements, and return terms before purchasing directly from a vendor.
Businesses must provide accurate product information and honor their applicable legal obligations.
Nothing in this policy limits rights that cannot lawfully be excluded under applicable law.
For delivery or return questions relating to products sold directly by ElectricMarket.pk, contact us at:
Email: hello@electricmarket.pk
Website: ElectricMarket.pk
For third-party vendor transactions, please contact the relevant business directly.
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