Terms and Conditions

Last Updated: October 2026

1. Introduction

Welcome to ElectricMarket.pk, a business and product discovery platform for Pakistan’s electrical and electronics industry.

Our platform helps users discover electrical products, explore business profiles, and connect with manufacturers, distributors, wholesalers, importers, retailers, and other electrical businesses.

By accessing or using ElectricMarket.pk, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue using the website.

These terms apply to website visitors, customers, registered users, and businesses using our platform.

2. Our Platform and Services

ElectricMarket.pk primarily provides:

Business profiles and directory listings.
Product listings and catalogs.
Product and supplier discovery.
Direct contact options between buyers and businesses.
Business account and product listing management.

ElectricMarket.pk may also sell its own products directly through the website, where available.

Important: ElectricMarket.pk does not process third-party vendor sales through marketplace checkout. Third-party vendors manage their own customer inquiries and any transactions agreed directly with buyers.

Products sold directly by ElectricMarket.pk may be subject to separate purchasing, payment, delivery, and return terms.

3. Account Registration and Approval

3.1 Accurate Information

Users and businesses must provide accurate, complete, and up-to-date information when registering or using the platform.

3.2 Business Registration

Businesses wishing to publish profiles and product listings must submit the required registration information.

New business registrations are subject to review and approval by ElectricMarket.pk. We reserve the right to reject, suspend, or deactivate registrations that do not meet our requirements or violate these terms.

3.3 Account Activation

Approved businesses may receive an account activation or password-setup link through their registered email address. Users are responsible for keeping their login credentials secure.

3.4 Account Security

Users are responsible for activities performed through their accounts. Suspected unauthorized access or security issues should be reported to us promptly.

3.5 Account Suspension or Termination

We may restrict, suspend, or terminate accounts that provide false information, violate our policies, publish prohibited content, misuse the platform, or pose a security or legal risk.

Where appropriate, we may request additional information before approving or continuing a business listing.

4. Business Profiles and Product Listings

4.1 Accurate Business Information

Businesses must ensure that their profiles accurately represent their identity, business activities, contact details, and product offerings.

4.2 Product Information

Vendors are responsible for the accuracy of their product names, descriptions, images, brands, model numbers, technical specifications, prices, availability, warranty information, and other details they publish.

4.3 Product Approval

Product listings submitted by newly approved vendors may require administrative review before publication. Certain trusted vendors may be permitted to publish listings automatically, subject to permissions granted by ElectricMarket.pk.

Automatic publishing permission does not establish brand authorization or guarantee that a product has been independently verified.

4.4 Product Listing Limits

The Free Business Listing plan allows approved businesses to showcase up to 65 products, subject to applicable listing rules and platform limits.

ElectricMarket.pk may introduce additional listing options or revise its plans and limits in the future. Any applicable changes will be communicated through the website or relevant business communications.

4.5 Prohibited Listings

Businesses must not publish:

Counterfeit or fake products.
Duplicate or misleading product listings.
Products they are not authorized to offer where authorization is required.
False brand ownership or distributor claims.
Misleading prices, specifications, availability, or warranty claims.
Content that infringes another party’s intellectual property rights.
Illegal products or content prohibited by applicable law.

We may remove listings that violate these terms or require further verification.

4.6 Listing Visibility

ElectricMarket.pk does not guarantee that every product or business profile will appear in a particular search position or receive a specific number of views, inquiries, or sales.

5. Direct Customer Contact and Vendor Responsibilities

5.1 Direct Communication

Customers may contact businesses through the publicly available WhatsApp numbers, phone numbers, websites, or other contact methods provided on their profiles.

5.2 Vendor Responsibility

Third-party vendors are responsible for managing their own:

Customer inquiries and quotations.
Product availability and pricing.
Orders and sales agreements.
Payment collection.
Delivery and shipping arrangements.
Product warranties and after-sales support.
Returns, replacements, and refunds agreed directly with buyers.
Compliance with applicable laws and regulations.

5.3 ElectricMarket.pk’s Role

ElectricMarket.pk provides a platform for discovering businesses and products. Unless expressly stated otherwise, we are not a party to transactions negotiated directly between third-party vendors and customers.

We do not guarantee the quality, safety, authenticity, availability, or suitability of every third-party product or the performance of every listed business.

Users should independently confirm product specifications, prices, authorization claims, payment arrangements, and other relevant details before entering into a transaction.

5.4 Public Contact Information

Businesses must have the necessary rights and consent to display contact information publicly.

Users should exercise care when sharing personal or financial information with businesses or other parties.

6. Products Sold Directly by ElectricMarket.pk

Where ElectricMarket.pk offers its own products for direct purchase, the relevant product page, checkout information, and applicable policies will govern the transaction.

6.1 Pricing

Prices for products sold directly by ElectricMarket.pk will be displayed in Pakistani Rupees (PKR), unless otherwise stated. Prices and availability may change before an order is accepted.

6.2 Order Acceptance

Submitting an order constitutes a purchase request. An order is accepted only when ElectricMarket.pk confirms acceptance through the applicable ordering or communication process.

6.3 Payments

Customers must pay the amount specified through the applicable purchasing process. Payment methods and any relevant conditions will be communicated during checkout or order confirmation.

6.4 Order Cancellation

Cancellation requests are subject to the order’s processing and dispatch status and the applicable cancellation policy.

6.5 Delivery

Delivery availability, charges, and estimated delivery times will be communicated through the applicable product, checkout, or order-confirmation process. Delivery times may vary due to location, courier availability, or circumstances outside our reasonable control.

6.6 Returns and Refunds

Products sold directly by ElectricMarket.pk are subject to the applicable Return and Refund Policy, available at:

https://electricmarket.pk/refund_returns/

Customers should review that policy before purchasing.

7. User Conduct

By using ElectricMarket.pk, you agree not to:

Provide false or misleading information.
Engage in fraudulent activities.
Publish fake reviews or manipulate customer feedback.
Impersonate another person, company, brand, or business.
Upload unauthorized, counterfeit, or infringing content.
Attempt to gain unauthorized access to accounts or systems.
Interfere with the website’s security, functionality, or operation.
Use the platform for unlawful purposes.
Misuse another business’s contact details or confidential information.

We may investigate suspected violations and take appropriate action.

8. Intellectual Property

Website content, branding, design elements, logos, and other materials owned by ElectricMarket.pk may not be copied, reproduced, or commercially used without permission, except where permitted by law.

Businesses retain responsibility for the content they upload and must have the necessary rights to use product images, descriptions, logos, catalogs, and other materials.

By submitting content for publication, a business grants ElectricMarket.pk permission to host, display, and use that content as reasonably necessary to operate, promote, and maintain the relevant listing and platform services, subject to applicable law and our Privacy Policy.

9. Privacy and Data Protection

Our handling of personal and business information is explained in our Privacy Policy.

By using the website, you acknowledge that information may be collected and used as described in that policy.

Businesses must not publish private or confidential information belonging to another person or organization without appropriate authorization.

10. Third-Party Websites and Services

Business profiles and product listings may contain links to external websites, WhatsApp, or other third-party services.

These services operate independently and may have their own terms, policies, prices, and procedures.

ElectricMarket.pk does not control or guarantee the availability, security, content, or practices of external websites and services.

Users access third-party services at their own discretion.

11. Limitation of Liability

To the extent permitted by applicable law, ElectricMarket.pk will not be responsible for losses arising from:

Transactions negotiated directly between third-party vendors and buyers.
Inaccurate or incomplete information submitted by vendors.
Product quality, safety, authenticity, availability, or suitability claims made by third parties.
A vendor’s failure to fulfil an agreement with a customer.
External websites, services, or communications outside our control.
Temporary website interruptions or technical issues beyond our reasonable control.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

12. Indemnity

To the extent permitted by applicable law, users and vendors are responsible for claims, losses, or liabilities arising from their unlawful conduct, material misrepresentations, infringement of third-party rights, or breach of these terms.

This provision does not remove any rights or protections available under applicable law.

13. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services, business operations, platform features, or legal requirements.

Updated terms will be published on this page with a revised date where appropriate.

Your continued use of the website after changes take effect constitutes acceptance where legally applicable. If you do not agree with the updated terms, you should discontinue using the affected services.

14. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan, subject to applicable legal requirements.

Disputes will be handled by the competent courts or relevant dispute-resolution bodies with jurisdiction under applicable law.

15. Contact Information

For questions about these Terms and Conditions, account registration, business listings, or platform policies, please contact us:

Website: ElectricMarket.pk
Email: hello@electricmarket.pk

For privacy-related questions, please refer to our Privacy Policy for the relevant contact details.