Privacy Policy
Last Updated: 1/August/2025
Introduction
Welcome to electricmarket.pk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services as a customer.
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and any other necessary details.
Transaction Information
We collect data related to your purchases, including product details, payment method, and shipping information.
User Content
We may collect content you submit, such as product reviews, comments, and support requests.
Usage Information
We gather data on how you interact with our website — including actions, preferences, and device characteristics — to help improve your experience and our services.
Location Access (Optional)
For delivery purposes, we may request permission to access your device’s location. This helps us determine your delivery location more accurately. Granting location access is optional — you may still use our services by entering your address manually.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and understand how our website is used. These tools help us personalize your experience while respecting your privacy.
How We Use Your Information
To operate and maintain our website.
To process your orders and payments.
To communicate with you (e.g., confirmations, promotions, and support).
To improve and personalize our services.
To detect, prevent, and address fraudulent or unauthorized activity.
Disclosure of Your Information
We may share your information in the following cases:
With service providers who assist in operations such as delivery, payment processing, and customer support.
To comply with legal obligations or respond to lawful requests from authorities.
To protect our rights, privacy, safety, or property.
❌ Note: We do not share your data with vendors or third-party sellers, as our platform operates as a single-entity store.
Your Choices
You may update or correct your personal details in your account settings.
You may opt out of marketing emails by using the unsubscribe link provided.
You can manage cookies through your browser settings.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our site after changes are made constitutes your acceptance of the revised policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact: support@electricmarket.pk