Last Updated: October 2026
1. Introduction
Welcome to ElectricMarket.pk.
ElectricMarket.pk is a business and product discovery platform for Pakistan’s electrical and electronics industry. We help users discover electrical products, explore business profiles, and connect with manufacturers, distributors, wholesalers, retailers, and other electrical businesses.
We respect your privacy and are committed to handling personal and business information responsibly. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, create an account, register a business, browse product listings, or contact us.
By using our website, you acknowledge this Privacy Policy. Where consent is required, we will request it separately.
2. Information We Collect
2.1 Customer and User Information
When you create an account, contact us, or use our services, we may collect information such as:
You should only provide information necessary for the relevant purpose.
2.2 Business Registration Information
Businesses applying to join ElectricMarket.pk may be asked to provide information such as:
Business or shop name
Business type
Business description
Business email address
Business phone or WhatsApp number
Website address
City and country
Business address, where required
Product categories
Business logo
Business registration or tax identification details, where necessary
Brand authorization or supporting documents, where applicable
We use this information to review registrations, manage business accounts, maintain business profiles, and assess compliance with our platform policies.
2.3 Public Business Profile Information
Approved businesses may have a public profile displaying information such as:
Business name and description
Business logo
Business type
Product categories and listings
City or business location, where provided for public display
Business contact details designated for public display
Official website and other approved contact links
Information marked as public or submitted for public display may be visible to anyone visiting our website.
Please do not submit confidential information in public profile fields. Private registration details, account credentials, and verification documents must not be displayed on public profiles.
2.4 Product Listing Information
Business users may submit product information, including:
This information may be displayed publicly to help users discover products and contact the relevant business.
Vendors are responsible for ensuring that they have the necessary rights and permissions to publish the content they submit.
2.5 Transaction and Payment Information
ElectricMarket.pk primarily supports product discovery and direct connections between buyers and third-party businesses.
When a customer contacts a third-party vendor, any information provided directly to that business is generally handled by that business under its own privacy practices.
If you purchase products directly from ElectricMarket.pk, we may collect information needed to process your order, arrange delivery, manage payments, provide customer support, and maintain appropriate business records.
Payment information may be processed by the relevant payment service provider. We do not intend to collect or store full payment card details unless a specific service and its requirements expressly provide otherwise.
2.6 Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser and device information
Pages visited
Referring pages
Website interactions
Approximate location derived from technical information
Security logs and diagnostic information
We use this information to maintain website functionality, understand usage patterns, improve performance, and help detect suspicious activity.
2.7 Cookies and Similar Technologies
We may use cookies and similar technologies to:
Maintain login sessions
Support essential website functionality
Remember preferences
Understand website performance
Improve the user experience
Support analytics and security features
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
Where required, we will seek consent before using non-essential cookies or similar technologies.
2.8 Location Information
We may use location information that you voluntarily provide, such as your city or business address, to improve business discovery and help users identify relevant suppliers.
If a feature requests access to your device’s precise location, you may decline permission and enter location information manually where the feature allows it.
We will use location information for the purposes explained when it is collected.
3. How We Use Your Information
We may use personal and business information to:
Create and manage user accounts.
Review and approve business registrations.
Create and maintain public business profiles.
Publish and manage product listings.
Help customers discover products and relevant businesses.
Display business contact information where authorized.
Respond to inquiries, complaints, and support requests.
Send account-related messages and registration updates.
Process orders and payments for products sold directly by ElectricMarket.pk, where applicable.
Maintain website security and prevent fraudulent, misleading, or unauthorized activity.
Enforce our terms, vendor policies, and listing requirements.
Analyze website performance and improve our services.
Comply with applicable legal obligations.
We will not use private registration information for unrelated purposes without an appropriate legal basis or required consent.
4. Public Information and Direct Customer Contact
ElectricMarket.pk allows approved businesses to showcase products and provide selected contact details so interested customers can reach them directly.
Where a business has authorized public display, its contact information may be visible to website visitors.
When you contact a third-party business through WhatsApp, phone, email, or an external website, your communications may be handled by that business and the relevant service provider.
ElectricMarket.pk does not control the privacy practices of independent businesses or external services. Please review their applicable privacy policies before sharing sensitive information.
Users should avoid publishing personal, confidential, or unnecessary information in public product descriptions, business profiles, reviews, or other publicly accessible content.
5. How We Share Information
We do not sell personal information to third parties.
We may disclose relevant information in the following circumstances:
5.1 Public Business Listings
Business and product information designated for public display may be shared with website visitors as part of our business discovery services.
5.2 Service Providers
We may share relevant information with service providers that help us operate the website, hosting infrastructure, security systems, communications, analytics, customer support, and payment or delivery services where applicable.
These providers should receive only the information reasonably necessary to perform their services.
5.3 Direct Business Transactions
When you choose to contact a third-party business, information you voluntarily provide to that business may be used by it to respond to your inquiry or manage its dealings with you.
ElectricMarket.pk is not responsible for information that you independently provide to a third-party business or external service.
5.4 Legal and Security Requirements
We may disclose information where reasonably necessary to:
Comply with applicable laws or lawful requests.
Respond to legal proceedings.
Investigate suspected fraud or security incidents.
Enforce our policies and protect our rights.
Protect the safety, security, or property of users, businesses, or other persons.
5.5 Business Transfers
If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be transferred as part of that process, subject to applicable legal requirements and appropriate safeguards.
6. Third-Party Websites and Services
Our website may contain links to external websites, business websites, WhatsApp, and other third-party services.
These services operate independently and may collect information under their own privacy policies and terms.
ElectricMarket.pk does not control external websites or guarantee their privacy practices. We encourage users to review the relevant policies before sharing personal information or completing transactions outside our platform.
7. Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes described in this policy, including:
Maintaining active accounts and business profiles.
Reviewing registrations and managing vendor relationships.
Maintaining product listings and related records.
Responding to inquiries and resolving disputes.
Maintaining security and preventing abuse.
Meeting applicable legal, accounting, and recordkeeping requirements.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements and legitimate recordkeeping needs.
8. Data Security
We use reasonable administrative and technical measures designed to protect information against unauthorized access, loss, alteration, disclosure, and misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account credentials confidential and notifying us if they suspect unauthorized access to their accounts.
9. Your Privacy Choices and Rights
Depending on applicable law and the circumstances, you may be able to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Update eligible account information.
Request deletion of personal information, subject to legal and legitimate retention requirements.
Withdraw consent where processing depends on consent.
Opt out of promotional communications where applicable.
Manage cookies through your browser settings.
Request clarification about how your information is used.
To make a privacy-related request, contact us using the details provided in the Contact Us section.
We may need to verify your identity before acting on certain requests.
10. Marketing Communications
We may send necessary account-related communications, including registration updates, security notifications, and service messages.
Where we send promotional communications, you may opt out using the unsubscribe option where available or by contacting us.
Opting out of marketing communications will not prevent us from sending essential messages relating to your account or the services you use.
11. Children’s Privacy
ElectricMarket.pk is intended for users who can lawfully use our services. Our website is not specifically directed at children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business model, services, or legal requirements.
The revised version will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or seek consent for material changes.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:
Website: ElectricMarket.pk
Email: hello@electricmarket.pk
Please include sufficient information for us to understand your request without unnecessarily sharing sensitive personal information.